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Club News

Customer Charter

1 February 2020

Each year Sheffield United publish an updated Club Charter.

The document provides information on a whole range of Club activities and services and should be a central reference point for supporters.

The document contains contact details and information on all key areas and also refers to policies and regulations which are in place.

The Charter recognises the importance of excellent customer service and covers items such community activity, supporter consultation, ticketing, merchandise, safeguarding and equal opportunities as well as information relating to matchdays at Bramall Lane.

Click here to download a PDF of our Customer Charter.

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