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Ticket News

Ticketing Policy - how to buy tickets

1 March 2020

The Club is committed to the principle of maximising revenue for its football team by encouraging high attendances. A range of prices will apply to reflect demand in different areas of the ground and for the relative attraction of different matches.

Existing season ticket holders will have the opportunity to renew their season ticket at the best possible prices.

Membership discounts will only apply if tickets are purchased prior to the day of the match.

How to Buy

Our Ticket Office has several methods of booking and payment available, tickets may be purchased:

In person: Tickets may be purchased in person from our Ticket Office located in the South Stand.

Normal opening hours are as follows:
Monday to Friday, 9am-5pm.
Saturday (non-matchday), 9am-12noon.
Saturday Matchday, 9am-Half Time, and for 15 minutes after the final whistle.
Evening Matchday, 9am-Half Time only.

Please check for ad hoc opening hours during public holiday periods.

Please note that we are no longer able to accept cheques as a method of payment.

Tickets can be purchased on our direct ordering line using all major debit and credit cards. A £1 booking fee is charged per ticket on all telephone sales, call 0114 253 7200.

Tickets may also be purchased online 24 hours a day, seven days a week. A £1 booking fee per ticket is charged on all online ticket sales. Visit

Ticket Collection

Tickets will be posted out until 2 days before the match, after this they will be held for collection.

Our Ticket Collection Point opens 2 hours before kick off on match day. Customers will be asked to produce their booking reference number and debit/credit card with which the transaction has been made.

The cardholder will be asked to sign the transaction receipt; failure to comply will result in tickets not being issued.

Loyalty Points Scheme

Our principles in determining our Ticketing Policy are that they should be fair and right for the majority of fans and that those who attend most regularly are rewarded.

Loyalty points will count towards your ticket priority for matches where demand exceeds the number of tickets available.

You must be a current season ticket holder or member in order to validate your loyalty points.


Concessionary tickets will be available in all areas of the ground to supporters who fall into the following categories.
- Seniors aged 60 or over
- Juniors under 18  
- Young adults under 22
- Students in full time education, on production of a valid Student Card (not available online)
- Disabled persons, upon production of the relevant DLA proof (not available online)

Disabled Facilities

Details of the facilities we provide for disabled supporters appear on our website 'Facilities for the Disabled '

John Street Family Stand

This stand provides 5942 seats and is open to home supporters accompanied by a child. A maximum of 2 adults to 1 child is allowed.

Refunds Policy

Only in exceptional circumstances will the Club offer a full refund upon cancellation of a season ticket prior to the commencement of the season (or pro rata refund once the season has commenced). Each request will be considered on a case-by-case basis.

Any supporter who attends the stadium without their season card will have the ability to access the stadium by obtaining a duplicate paper ticket from the Ticket Office at the non-refundable administration charge of £5.00 per duplicate. Providing the season card has not already been used to access the stadium at that game.

For individual match tickets the club will refund the full cost of the ticket prior to kick off.

Tickets returned after kick off will not be refunded or exchanged Abandoned Football League Games:
- If a game is abandoned after spectators have entered the ground but before kick off, ticket holders are entitled to free admission to the rearranged fixture.
- If a game is abandoned after kick off spectators are entitled to half price admission to the rearranged fixture

Lost or Stolen Cards

Lost and / or stolen season cards can be replaced upon a charge of £5.00 per replacement card. Replacement cards must be arranged in person at the Ticket Office. Once a replacement card has been duplicated, the original season card becomes redundant and cannot be reactivated. Any duplicate charges will not be refunded, even if the original is located.


Sheffield United operates a membership scheme, including Junior Blades membership, which allows members to purchase match tickets at reduced rate. Full details appear on the web site.

Cup Matches

The Club has a broad range of prices for cup matches. Pricing and ticket sales information for individual games will be displayed on the club web site.

No discount on ticket prices can be given for cup matches unless agreed by both participating teams.

Away Matches

From time to time the Club may receive a restricted allocation of tickets for its away matches where it believes demand will exceed supply.

In this instance the Club will advise supporters through the web site and match programme on the priority policy for the match in question. Tickets may be limited to a specific number per person.

Restricted View Seating: The club will detail on match tickets those seats that have a restricted view. These seats will only be sold when no others are available and at a reduced cost.

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