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Community

Facilities for the Disabled

1 May 2017

Home Supporters

The Club provides:

1) John Street Stand

85 wheelchair spaces for home supporters.

166 (83 pairs) designated seats for home ambulant disabled supporters and their carers.

These seats are located:
Row B seats 6 to 110.
Row A to E seats 196 to 207.
Row E seats 196 to 207 are retained for match day sale only (6 pairs of tickets for disabled supporters and their carers).

2) South Stand

38 designated seats for home ambulant disabled supporters.

These seats for ambulant disabled supporters offer suitable legroom and viewing at an elevated height.

These seats are located:
Row V seats 146 to 192.
Row U seats 146 to 151.
Row T seats 156 and 157.
Row G seats 180 and 181.
Row V seats 189 to 192 are retained for match day sale only (2 pairs of tickets for disabled supporters and their carers).

3) Kop

22 (11 pairs) designated seats for home ambulant disabled supporters.

These are front row seats with suitable legroom for ambulant disabled supporters. 

These seats are located:
Row B seats 169 to 192.
Row C seats 183 to 190.
Row C seats 187 to 190 are retained for match day sale only (2 pairs of tickets for disabled supporters and their carers). 


Qualification to Purchase a Seat in the Designated Disabled Area

In order to automatically qualify for the purchase of a disabled season ticket the person must have documentation proving them to be currently in receipt of Disability Living Allowance (middle or higher rate care component).

Sheffield United Football Club will consider applications from those on the lower rate care component, or any other applications, based on the following criteria: -

Does the impairment have an adverse effect on the ability to carry out normal day-to-day activities?
Is the adverse effect substantial?
Is the effect long term?


Qualification for a Personal Assistant Season Ticket

If a request is made for a complimentary season ticket allowing a personal assistant to attend, those receiving DLA at the middle or higher rate care component will automatically qualify.

If a request is made for a complimentary season ticket from any other person seated in the designated disabled area, not awarded the middle or higher rate care component, their medical letter must confirm that the help of a personal assistant is essential in order to help them attend matches.

The Club will consider the application on the basis of this evidence and if necessary reserve the right to request further information from your doctor.


Children

The club's policy requires all children under 13 to be accompanied by an adult.

Where the disabled person is a young child the Club will not allow the child to pay a children's concessionary price and allow an adult to attend for free as part of any reasonable adjustment as they would not be treating them less favourably than non-disabled children.

They may either:

Pay the applicable price for the designated disabled area, bringing a personal assistant free of charge if they receive DLA at the middle or higher rate care component.

Pay the children's concession price with their carer paying the full adult price.


Personal Assistants

Seats in the designated disabled area are sold at a concessionary price, if you are not attending a particular match but wish someone else to use your season ticket, then the ticket must be upgraded. Please contact the Box Office so any necessary payments can be made.

Personal assistants, to disabled season ticket holders, are issued with their season tickets free of charge as they are regarded as an auxiliary service to disabled supporters. If you are not attending a particular match but your personal assistant still wishes to attend, please contact the Box Office so any necessary payments can be made.

Checks will be made on a regular basis; any breach of this system will result in the season cards of both the disabled person and their carer being deactivated for the remainder of the season.

Any subsequent request for renewal will be carefully considered and treated as a new application.

In such cases where the Personal Assistant would qualify in his own right for purchase of a disabled season ticket but is attending as a carer to another disabled person.

If this person may still wish to attend on his own, i.e. the disabled person he is supporting is not to attend.

He/she should submit their proof of DLA with the application: they may then use the carer ticket to attend on their own. HOWEVER they should not use the accompanying ticket to bring a non disabled person to the match.



Pricing

Existing season ticket holders in the designated disabled areas may renew their season tickets for the 2014/15 season at the price of £120 prior to the renewal date, purchases of seats in the designated disabled area after this date will pay £160.


Match by Match Tickets

The Club operate a scheme for those wishing to attend on a match by match basis.

5 wheelchair bays and 10 pairs of ambulant disabled seats in the designated disabled area are retained for sale on a match by match basis.

The disabled person will pay the match day concession price, with a personal assistant admitted free of charge subject to qualification.


Non Designated Disabled Seats

Any further supporters in receipt of Disability Living Allowance (medium or higher rate care component) may purchase a season ticket elsewhere in the stadium at the concession price for that stand; however there will be no provision for a personal assistant.


Cup games and friendlies

In order that you can gain access for matches other than league games you must contact the Box Office prior to the match so that your swipe card can be activated for that particular match, you can do so by calling in person at the Box Office or:

Telephoning - 0871 995 1889


Corporate Facilities

Please contact our Commercial Department for further details and availability: Telephone 0870 442 8813


Parking

There are 21 spaces available for home supporters in the stadium car parks, passes are sold on a seasonal basis.

A further 12 spaces are available for home supporters in the nearby St Mary's Church, passes are sold on a seasonal basis.

The Club will endeavour to provide spaces where possible for visiting supporters with mobility difficulties.


Toilets

Disabled toilets area also provided on the John Street concourse (4) and at other locations around the stadium, RADAR keys are needed to access some toilets.


Live Match Commentary - in stadium

Radio headsets are available allowing the visually impaired to receive live match commentary from any point in the stadium. Headsets must be collected from either John Street or South Stand reception and returned there after the match. The commentary is provided by Sheffield Sports Commentaries, a local charity, whose commentaries are also transmitted to the patients and staff of the Sheffield Hospitals.

Visually impaired supporters may receive the commentary from any point in the Stadium. Supporters may opt to sit in one of the nominated ambulant disabled seats, paying the disabled season ticket discount price, or sit elsewhere in the stadium. Guide dog facilities will be provided if requested.

 


Away Match Tickets

Sheffield United Football Club will apply to other clubs for both wheelchair and ambulant disabled spaces for our supporters.

Tickets will be sold through the Box Office, should demand exceed supply the club loyalty point's scheme will apply.


Away Supporters

The Club provides:

1) Bramall Lane Lower Stand/Westfield Corner

10 wheelchair spaces

10 designated seats for ambulant disabled supporters

These seats and wheelchair spaces can be accessed via the ambulance gate eliminating the need for any steps to be negotiated.

Tickets are distributed through the Box Office of the visiting club. Concession match day cost applies with a personal assistant if required admitted free of charge.

Refreshment facilities on the concourse are not accessible for wheelchair users; therefore the Club will employ a Disabled Away Steward to provide additional assistance.


Club Contact

If you have any further queries regarding the above or wish to put forward any ideas/suggestions please contact:

melvin.jackson@sufc.co.uk


Disabled Supporters Group

Sheffield United Disabled Supporters (SUDS) - contact Janet Ireland on 0114 269 8000